Disclaimer

1. Aspirational Goals & Client Responsibility

The Diamond Program is a strategic system designed to help the Client Break the $2,000,000 / Year Luxury Remodeling Barrier and achieve the stated performance goals (including increased ACV and reduced Time-to-Close).

NO GUARANTEE OF FINANCIAL RESULTS: The Agency, Emulous Media Inc., makes no guarantee, warranty, or representation that the Client will achieve the stated $2,000,000 annual revenue goal, or any specific financial outcome, solely as a result of implementing this program. The ultimate success of the program is contingent upon multiple factors outside the Agency's direct control, including, but not limited to:

- The Client's market conditions, local competition, and reputation.

- The Client's ability to successfully execute the sales process (closing high-ticket contracts).

- The Client's timely funding of the agreed-upon Advertising Spend (Ad Spend).

- The Client's timely and accurate implementation of the Zero-Waste Funnel and Case Study System requirements.

2. The Minimum Qualified Lead Guarantee

Emulous Media Inc.'s commitment to performance is strictly defined by the Minimum Qualified Lead Volume Guarantee as outlined in Section 3.4 of the Service Agreement. This guarantee pertains only to the volume of pre-vetted leads delivered, and does not serve as a financial revenue guarantee. The Agency's liability and remedy for failure to meet this metric are limited exclusively to the continuation of work free of the Monthly Retainer Fee, as specified in the Agreement.

3. Limitation of Liability

The Client agrees that Emulous Media Inc. shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the services provided, including but not limited to loss of profits, business interruption, or loss of business opportunity. The maximum liability of Emulous Media Inc. under this Agreement shall be limited to the total fees paid by the Client to the Agency over the previous three (3) month period.

4. Third-Party Platforms

The Agency utilizes third-party advertising platforms (e.g., Google, Meta/Facebook) and CRM software. The Agency is not responsible for changes, outages, policy shifts, or suspensions imposed by these external platforms that may temporarily affect campaign performance.

By entering into the Service Agreement, the Client acknowledges and accepts the terms of this Disclaimer.